AgronomE follows a very transparent Return & Refund Policy
Returns/Refund would be applicable in the following scenarios :
Wrong item is sent- If the Model received is different from what is shown in the picture or if there is a difference in technical specifications, AgronomE offers a full (no questions asked) replacement/refund as requested by the customer. However, the incident has to be reported within 72 hours of receiving the product with supporting images & videos. However for Machines, Tools, Equipment, Spares or Accessories the color of the product might vary depending on the Manufacturing upgrades.
Item Damage - In case there is damage to the product, AgronomE offers a full (no-questions-asked) Replacement or Refund whatever is requested by the customer. However, the damage has to be reported to the AgronomE Support team within 72 hours of receiving the product with supporting photos & videos.
Defective/ Incomplete Product Received - In case of a defective product, AgronomE offers full Refunds, Replacement, or Availability of Spare parts/Missing pieces (If applicable) whatever is requested by the customer. The defects have to be reported within 72 hours of receiving the product with supporting images & videos.
Note - In case of any Concern raised Customer must share an opening/unboxing video of the product with the customer support team.
AgronomE offers a full refund in case the cancellation request is made before the dispatch of the product. However for heavy shipments (Above 10 kgs) cancellation requests have to be made within 24 hours of ordering the product.
In case of Cancellation requests after the product has been dispatched, a courier fee would be deducted for heavy shipments (Above 10kgs). However, if the assured delivery date has been missed, AgronomE will offer a full (no questions asked) refund.
AgronomE support team is available on abhang@AgronomE.co.in You can alternatively also register your complaints on the AgronomE Customer Support Number on our Website.
Refund Process
In case of pre-paid order, the refund will be processed through a payment gateway or any other online banking / electronic funds transfer system approved by Reserve Bank India and will reflect in the same account of the customer from where the customer has paid the transaction amount.
In case of cash on delivery (COD), we will only initiate an NEFT bank transfer to your bank account. AgronomE requires your bank account details:
Bank Name:
Account Number:
Account Holder’s name:
IFSC code:
It generally takes 7-10 working days for your money to get reflected in your bank account
AgronomE Shipping Policy
Estimated Delivery Time:
For all products displayed in our store, the estimated delivery time after an order is placed will be displayed on the product page. Delivery time will typically range between 5-10 working days depending on the location of the customer and the nature of the product. Please note that deliveries to remote areas may take additional time.
Shipping Costs and Policy Information:
Shipping costs are calculated based on the weight and size of the product and the destination location. Customers will be able to view the total shipping cost at checkout before completing their purchase. In case of heavy shipments (above 10 kg), the exact shipping cost will be displayed, and cancellation requests after dispatch will incur a courier fee. We strive to maintain transparency, and customers will be fully informed of their shipping fees before placing an order. For some products free shipping also available you may change a product that will show before checkout and at the product description